BENCHMARKING AND MARKET RESEARCH
We can only know and improve what we can measure.
Information for the legal sector important for decision-making.
LOIS publishes open access research into the business law sector that is freely available, and prepares tailored reports for firms and in-house legal departments with comparative information by sector and size.
Client satisfaction reports (NPS).
Brand reputation assessment.
Market and sector research.
Reports on professional qualifications and skills.
Success story: Benchmarking
The head of a legal department had to present to management a report to support the need to make significant changes in the legal function.
The study carried out by LOIS included an international comparison of in-house legal departments in the same industry that reported the changes being made by competitors.
The Executive Committee approved the change programme and allocated additional resources to the in-house legal department for its development.
Legal department of a listed energy company (IBEX).
Type of Project
Two LOIS partners and management of the department.
SHALL WE TALK?
Tell us about what you want to do. We will draw on our experience and drive to make it happen.